Responsible Gaming

Responsible Gaming
At to999 Safe and
Enjoyable Gaming

To999 believes gaming should be purely a source of entertainment, not a source of problems. We place the highest priority on every player's wellbeing and financial security.

18+
Adults Only
24/7
Support Team Active
30s
Activate Self-Exclusion
Strict Age Limits
Only individuals aged 18 and above may register and game at to999. Age verification is mandatory. Any account belonging to a minor will be closed immediately.

Our Protection Measures

To999 has put in place multiple effective measures to promote responsible gaming and keep every player safe.

Setting Gaming Limits

Set your own daily, weekly, or monthly deposit and betting limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.

Cooling-Off Period

Take a self-imposed gaming break for 24 hours, 7 days, or 30 days. During this period, login and betting are fully disabled and you will not receive any promotional messages.

Self-Exclusion

Activate long-term self-exclusion — for 6 months, 1 year, or permanently. While active, the account cannot be reopened.

Session Time Tracker

The duration of each gaming session is displayed in real time. Once the set time is up, you'll receive an auto-reminder and the session may end automatically.

Reality Check

Pop-up messages will appear at regular intervals showing your gaming time and win/loss record, keeping you aware of your gaming activity.

24/7 Support & Counselling

Reach out to our support team at any time. For concerns related to gaming addiction, we can point you toward the right professional help.


Why Responsible Gaming Important?

Responsible gaming at to999 is not just a rule — it is our core philosophy. Online gaming can be a great form of entertainment, but only when enjoyed in a controlled and mindful way. The moment gaming starts causing stress, financial strain, or problems in your relationships instead of joy, that is a sign something is wrong.

Gaming culture in Bangladesh is growing fast. Many people start out of curiosity, but can gradually drift into problematic habits. to999 takes this seriously — we want every user to enjoy a healthy, fun gaming experience.

Gaming should be part of your entertainment budget — just like you budget for a movie ticket or a meal out. Only bet what you can afford to lose.

Early Signs of Gaming Addiction

If you notice any of the signs below in yourself or someone you know, it is time to take action. to999 always recommends addressing the issue early, while it is still manageable.

  • Repeatedly playing to win back lost money (chasing losses)
  • Lying or hiding the truth about gaming
  • Prioritizing gaming over family, friends, or work
  • Trying to stop gaming but failing to do so
  • Spending money meant for bills, rent, or food on gaming
  • Feeling restless or irritable when unable to play
If you regularly notice two or more of the above signs, do not wait — activate to999's self-exclusion feature and seek professional help.

The Golden Rules of Safe Gaming

Follow these simple guidelines to enjoy responsible gaming at to999. Even experienced players stick to these rules:

  • Set a Budget: Set a fixed amount before each session. Stop once you hit that limit.
  • Track Your Time: Keep track of how long you spend gaming each day. It's best to keep it under 1–2 hours.
  • Don't bet on impulse: Gaming while angry, stressed, or under the influence of alcohol is risky. Play with a clear head.
  • Never count on a win: Gaming is a game of chance. Winning is never guaranteed.
  • Take a Break: Take at least a 15-minute break every hour. Step away from the screen.
  • Let Your Family Know: Be open with your loved ones about your gaming habits.

Financial Safety & Responsible Gaming

Financial awareness is the most important aspect of responsible gaming at to999. Never think of gaming as a source of income. Statistics show the house always has the edge in the long run. Enjoy gaming for entertainment, not as an investment.

Set aside a monthly gaming budget — an amount you can afford to lose without it affecting your daily life. Never game using borrowed money, your savings, or funds meant for household expenses. Following this one rule alone covers 80% of responsible gaming.

Use to999's deposit limit feature. Once set, it cannot be changed for 7 days — protecting you from impulsive decisions.

Advice for Parents

If you have teenagers or young members in your household, have an open conversation about online gaming. to999 never allows anyone under 18 to create an account. That said, tech-savvy households should take a few extra precautions.

  • Keep parental controls enabled on your device.
  • Never share your account password with anyone.
  • Teach Your Children About the Risks of Online Gaming
  • If in doubt, contact to999 Support

Yourself Check

Read through the questions below. If you answer "Yes" to more than two, it is time to seek help.

Am I regularly spending more on gaming than my budget allows?
Am I betting more to try to recover what I've lost?
Am I lying to family or friends about my gaming?
Do you feel restless or irritable when you cannot play?
Does gaming feel more important to you than work or study?
Am I continuing to game even when facing financial difficulties?
If you answered "Yes" to two or more questions, log in to your to999 account today, activate self-exclusion or cooling-off, and speak with our support team.

Limits How to Set It Up

01
Log In to Your Account

Log in to your to999 account and click the profile icon in the top right corner.

02
Responsible Gaming Menu

Look for the "Responsible Gaming" option in your account settings.

03
Choose a Limit Type

Deposit limit, session time, cooling-off, or self-exclusion — choose whichever suits your needs.

04
Confirm

Select an amount or duration and confirm. The limit takes effect immediately.

General FAQ

Yes, self-exclusion on to999 takes effect as soon as the request is confirmed. You will be completely unable to log in to your account for the selected period, and no promotional communications will be sent.

Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day cooling-off period. This rule is intentional — to prevent impulsive limit increases.

The to999 support team can provide information on local and international counselling services. Reach us at [email protected]. We're here to help, without judgment.

A cooling-off is a short-term break (24 hours to 30 days) that expires automatically. Self-exclusion is long-term (6 months, 1 year, or permanent), and even after the period ends, you must submit a request and pass a security check to reactivate your account.

No, never. to999 strictly prohibits anyone under 18 from registering or gaming on the platform. Age verification is mandatory at registration. Any account identified as belonging to a minor is closed immediately.
Our Protection Tools
  • Deposit Limit (Daily / Weekly / Monthly)
  • Session Time Limit & Reminders
  • Cooling-Off Period (24hrs–30 days)
  • Self-Exclusion (6 Months / 1 Year / Permanent)
  • Reality Check Pop-Up
  • Set a Loss Limit
Need Help?
  • [email protected]
  • 24/7 Support Available
  • Live Chat: Log in to your account
  • Average response time: 48 hours
Log In to Set Limits
Age Restriction
18+
to999 is strictly for individuals aged 18 and above. Any account found to belong to a minor will be closed immediately.

Gaming Limit Type

To999 offers several types of limits you can set. Use any one or combine multiple options based on your needs.

Deposit Limit

Set a limit on how much you can deposit within a given period.

Loss Limit

Gaming will automatically stop once you have lost a set amount.

Session Limit

Set a limit on how long you can play in a single session.

Bet Limit

Set your own maximum stake per bet.

Cooling-Off

Take a short-term break — anywhere from 24 hours to 30 days.

Self-Exclusion

Deactivate your account for an extended period or permanently.


Start Gaming Safely

Responsible Gaming —
Fun, Safe at to999

Use our protection tools and enjoy gaming with complete peace of mind. Register today and set your own limits.

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